Регион: МоскваТребуемый опыт работы: Более 3 летПредполагаемый уровень месячного дохода:
не указан
Обязанности:
Management
- Manage IT Operatons and Support, the portfolio of the IT Systems Deployment/Improvement Projects for the region. Ensure clear documenting of all actions, systems’ state etc. in IT Tracker. On preopening, renovation, and/or system upgrade act as local IT Project Administrator.
- Manage IT costs, resources, and contractors, including budgeting and planning, hardware/software inventory, local hot stock, service, supply and integration contracts.
- Manage local IT procedures, adapting or implementing Central IT procedures, where needed.
Communication
- Maintain clear communication with the location management and staff, proactively gathering the feedback (demands, issues, etc.), the requirements from local experts for software/hardware development, advertising the available IT Systems and their benefits and requirements to cover the demands.
- Maintain clear communication with Central IT to rely on central resources, to improve IT Systems based on users’ feedback, to report current use profile /statistics, and to ensure Central IT standards and policies are followed.
- Maintain clear communication with local contractors/service providers, establishing long-term effective relationship.
Technical and Supportive (Lower priority than management and communication tasks)
- Process or arrange processing of user support requests.
- Create and maintain the plans, specifications, and setup lists for IT Systems deployment, operations, and support
- Roll out, maintain, and repair the IT infrastructure, including facilities, hardware, and software.
- Set up/revoke the access and configuration of user workplaces
- Assist users as the IT expert
- Maintain the directories of the users, systems, and access rights
- Monitor and optimize the systems’ use
- Order the hardware and software equipment, arranging installations, hot stock/repair, CMDB inventory, and write-off, following the existing procedures.
- Help Central IT and other regional teams to cross-back up worldwide IT operational activities.
Требования:
- Good management skills with IT teams (a middle manager)
- Strong presentation/communication skills
- IT skills:
o TCP/IP + Windows LAN (part of multinational WAN) administration, understanding IT security and safety, backups
o Proficient MS Windows Server 2003, Active Directory administration
o Proficient MS Windows XP / Office 2003, internet-related and common local business-related applications
o Proficient HP server / regular desktop and mobile hardware
o Good awareness of LAN structured cabling standards
o Basic SQL database experience (Interbase, Oracle)
o Basic MS ISA Server (Firewall and Caching), Exchange Server, Citrix Metaframe, Symantec Ghost, etc.
o Basic network equipment skills—Cisco/Allied Telesyn, WAN connection equipment
o Basic PBX / packet telephony (IP-phone/Skype/etc.) knowledge
o Linux experience is a plus for further development.
- Fluent spoken and written English (Obligatory!)
- Professional certificates like MCSA/MSCE, ITIL /MOF experience, etc. will be a plus.
- Work Experience: 2+ years in equal position (or a position of the only IT specialist with good potential in management and communication)
- Personal skills: Self-organized, positive, time-managing person; Good common sense and willingness to make ‘complex things simpler’; Strong sense of responsibility and high level of attentiveness
Условия:
- Work conditions and compensation package will be discussed at the interview with successful candidate
Дополнительно: