Nestle, one of the world’s leading FMCG companies,
is looking for highly motivated candidates for the position
of Team
Leader.
Key responsibilities:
- Organization/ trategy, People
Management:- Optimize team
staffing with the help of Technical Support and Workforce
Responsible - Motivate and manage
the team to achieve Best in Class and Sustainable Service Levels in
keeping with the defined standards - Fix business and
personal development targets for each member of the team, monitor,
assess and act as a coach to help deliver superior
results - Contribute towards
the evolution of the team operations in keeping with our growth,
competitive advantages - Ensure efficient
communication across teams/departments and harness feedback for
effective decision making - Be an ambassador of
the Brand, our Vision and Company Values
- Optimize team
- Budget Service Levels and Target
achievement:- Guarantee efficient communication with team to keep them
informed about new activities, events, product launches,
promotional offers - Listen or read Coffee Specialist communications/answers
and evaluate their quality - Control quality of customer data entered by team in
system - Conduct Coffee Specialist performance reviews and
administer rewards
- Guarantee efficient communication with team to keep them
Requirements:
- Good education level
- 2 years of training in customer relations &
Sales - Minimum 1 year experience in team management
- Good knowledge of Microsoft Office, IT phone system and
of statistics - Russian and English required
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